• All CaRobotor products have 2 years warranty.
• Don’t support return after you activate and install it.
• You have to pay the shipping fees and return shipping fees if you don’t open the box wtihin 5 days after receive it.
• If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery, and we will work with you to quickly resolve the issue. Please take a photo of the original packaging (including the package the order was shipped in) so we may follow up with our shipper if needed.
• The limited warranty covers the original purchaser, and product must be purchased from an authorized carobotor dealer. Include your proof of purchase indicating that the product was purchased during the warranty period. Please keep your original receipt and send only a copy to us.

1. Returns

No Refunds/Exchanges:

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [•] with details of the product and the defect. You can send the item you consider defective to:

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

2. Shipping

To return the item you purchased, please mail it to:

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.